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| |Turnaround Time| Two weeks for envelope addressing and one week for place/escort cards. Please inquire about other services. Rush orders are available upon request at an additional 10% charge. |Mishaps| Please include 10% extra stationery for mishaps. I will keep a few extra envelopes behind in case there are any additions or corrections needed at no charge. Corrections will be mailed within one week of receiving correction list. |Lines| Each base price includes three lines and a zip code on a fourth line if desired. To avoid using another line for apartment numbers, place a comma before the number instead. Please see the etiquette guidelines for other ways to reduce extra lines on the outer envelope. There is no charge to add names to the inner envelope. |Ink Colors| I do not charge an extra fee for special inks. I do need advance notice so that I may special order some colors. |Refund| Because of the nature of my work, I do not refund orders. I will redo any work until you are satisfied. My commitment is to seek perfection the first time because I rely solely on word of mouth. Your recommendation means a great deal to my business and I want to make it right the first time! |Payment| All payment is due before work is returned to you. Invitations and like projects require payment before work begins. |Recommended Shipping| I recommend UPS Groung service for fast, affordable shipping on time, insured, and tracked. |Rushed Orders| I do not charge for last-minute bookings, but do require 10% extra payment for fast turnaround Jan. to Aug. | Guest List | I do except Excel spreadsheets, but prefer Word documents formatted as followed. Spreadsheets are more difficult to follow and can result in extra errors. Mr. and Mrs. John Robertson 1234 West Knoll Avenue Rochester, New York 12345 (Mr. and Mrs. Robertson) <-- Please include this line if you have an inner envelope. |
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